Privacy Policy

Privacy Policy

Last updated: October 19, 2026. This notice explains how Hangzhou Yiriqiandan Network Technology Co., Ltd. operating Raventoza collects, uses, stores, and shares personal information when you visit raventoza.com, contact us, or make a purchase.

Information we collect
Depending on how you interact with us, we may collect contact and delivery details such as your name, email, billing and shipping address, and telephone number; order and transaction details; communications you send to customer support; and technical information such as device, browser, IP address, and how you use the site. Payment card details are processed by payment providers; we do not receive full card numbers.

How we use information
We use information to operate the store, take and fulfill orders, arrange delivery, provide support, process returns, maintain records, prevent fraud and misuse, secure our services, understand site performance, and comply with legal obligations. Where permitted, we may send marketing messages; you can use the unsubscribe option or contact us to opt out.

Cookies and similar technologies
Our store and service providers may use cookies and similar technologies for essential site functions, preferences, analytics, and advertising. You can manage cookies through your browser and, where presented, our privacy choices controls. Blocking some cookies may affect how the store works.

Sharing
We share information only as needed with Shopify and other vendors that help us host the store, process payments, fulfill orders, deliver parcels, provide analytics, prevent fraud, or support customer service. We may also disclose information where required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information for money.

Retention and security
We keep information for as long as reasonably needed for the purposes described above, including order, tax, accounting, dispute, and legal obligations. We use reasonable safeguards but no online system can be guaranteed completely secure.

Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain information, object to or restrict some processing, or withdraw consent. You may also opt out of certain targeted advertising or data sharing where applicable. Use the Your Privacy Choices link or contact us. We will verify requests and respond as required by applicable law. You may authorize an agent where the law permits.

Children and international processing
This store is not directed to children and we do not knowingly collect personal information from children in violation of applicable law. Information may be processed in countries different from where you live, subject to appropriate safeguards where required.

Changes and contact
We may update this notice when our practices or legal requirements change; the revised date will appear above. Questions or privacy requests: service@raventoza.com. Operator: Hangzhou Yiriqiandan Network Technology Co., Ltd., Room 7138, No. 2 Wuchaoshan, Shima Community, Liuxia Street, Xihu District, Hangzhou City, Zhejiang Province, China.