Contact Us
Contact Us
We’re here to help with questions about Raventoza, your order, delivery, or a return. The quickest way to reach our customer support team is by email.
Customer Support
Email: service@raventoza.com
To help us assist you, include your order number (if available), the email address used at checkout, and a brief description of your question. If an item arrived damaged or you received the wrong item, please include clear photos of the product and its packaging. For your security, do not email payment card details.
Orders and Delivery
For order updates, please check your order confirmation and shipping email for the latest tracking information. If tracking has not updated or your parcel seems delayed, email us and we’ll help review the available details. If you need to correct a shipping address, contact us as soon as possible. Address changes may not be possible after an order has entered fulfillment.
Returns and Product Questions
If you would like to request a return, please review our Return Policy and contact us before sending anything back so we can provide the appropriate instructions. For product questions, include the product name or link and tell us what information you need.
Business Information
Raventoza is operated by Hangzhou Yiriqiandan Network Technology Co., Ltd.
Room 7138, No. 2 Wuchaoshan, Shima Community, Liuxia Street, Xihu District, Hangzhou City, Zhejiang Province, China.
We look forward to helping you make your experience with Raventoza a positive one.